Xmas Delivery Order before 13th Dec 2017

Delivery & Returns

Delivery

MI UK Free Shipping

We offer free shipping on every order over £100 in the UK. This is to every postcode in the UK, regardless of location. This means if your location is Northern Ireland, Scottish Highlands etc, you get the same free shipping option as every other customer.

For International Delivery we use Royal Mail Airmail to despatch your order. We deliver to all EU countries and the majority of countries Worldwide. We reserve the right to cancel and refund your order in full, if we have difficulty in despatching to particular worldwide addresses. Please note we do not deliver to Africa or South Africa.

If you have a problem with a delivery or with goods damaged in transit, send us an email to support@misupplies.co.uk where will do our best to assist you.

If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot.

Please be aware that if you request that goods are left safe, MI Supplies Ltd cannot claim for missing items or damage to your parcel. As a result, in the event of an absence, we strongly recommend that you collect your parcel from a local delivery depot or instruct the courier to leave your parcel with a trusted neighbour (preferably one that won't start wearing your fab new purchase).

 

Returns

We think you will love our products that we send you, in fact we are so confident that you will love them you have up to 365 days to return your unbadged products* for a full refund. Yes, 12 months - no quibbles.

All items must be returned in their original, unworn condition, complete with tags & labels attached. If this is adhered to we will issue a refund for your item(s) upon receipt, with no handling or admin charges.

No quibbles, no questions, just a lot of confidence in what we do.

Please Note: We do not pay for the returns postage.

You do not need to contact us about returning an item, simply send it to the address on the returns slip, complete the returns slip and leave the rest to us. If you're think this is great - will you tell others please? 

* We cannot offer this service on bespoke badged garments.

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