You are welcome to send an item back, but we don’t offer an exchange service. You will need to order the item again in a different colour/size of your choice and we will treat this as a new order. You can either send the item that you don’t want back straight away for a refund (please read our full returns policy here - https://www.misupplies.co.uk/returns-information-i13) or wait until you are happy with the replacement item and then send it back. You have 365 days to return from the date of the order to return an item.
We are the only UK site to offer FREE returns up to 365 days on such iconic brands as Carhartt, Snickers and Helly Hansen. All UK orders over £135 are sent a link to organise any returns you require, totally free of charge. It is a very simple quick process and a thank you from us for dealing with us.
