We think you will love our products that we send you, in fact we are so confident that you will love them you have up to 365 days to return your unbadged products* for a full refund. Yes, twelve months - no quibbles.
All items must be returned in their original, unworn condition, complete with tags & labels attached. If this is adhered to we will issue a refund for your item(s) upon receipt, with no handling or admin charges.
All shoes must be returned with their original box in re-saleable condition. If you are returning shoes, do not put tape or postage labels on the shoe boxes, instead place the box inside a postage bag/another box to ensure they aren't damaged in transit.
No quibbles, no questions, just a lot of confidence in what we do.
Please Note: We do not pay for the returns postage.
You do not need to contact us about returning an item, simply send it to the address on the returns slip, complete the returns slip and leave the rest to us. If you think this is great - will you tell others please?
* We cannot offer this service on bespoke badged garments.
For full details on our returns policy, please view our returns page
To give you every bit of confidence in using our fabulous clothing store, you have a whopping 365 days to decide whether you want to return something to us.
Yes, that is correct! Just return in the same re-saleable condition, complete with tags and packaging and you have a full year to send back to us to get a full product credit for your goods.
With all our big brands that we offer you on our site, every single one of these products will have discount off the manufacturer's RRP.
This is to ensure we give you the best deal we possibly can.
We look at this daily to give the best possible value to you.
Then add in free delivery over £100 and 365 day returns and we hope we are giving you a great, fabulous offer.
We give you our award winning DPD "Predict" service.
This means you get a confirmation text message with a 1 hour time slot for delivery.
If you're going to be at the pub, playing footy with your mates, or visiting the in laws, just choose your preferred delivery options!
Your order will be picked and packed by someone that cares for every order we do - that is how we choose our staff.
Your goods will be delivered on an award winning delivery service from DPD. We could choose a cheaper delivery option for you, but we choose award winning, high quality people and companies to manage your order.
Every item on our site, has further discount against the manufacturer's RRP, to give you the best possible value for your purchase.
You have up to 365 days to return your goods if not required (in re-saleable condition, with tags and bag please!).
Every order over £100 gets automatic free delivery using our award winning DPD service.
We give you the option to change your 1 hour time slot for your delivery, simply via the text link you receive or the tracking code when you receive your dispatch email.
Every single one of the MI team cares for you and your order. If you feel that isn't the case, email email@example.com for help.
And finally, our Managing Director, Alex Ingham loves to hear from our customers, loves to hear feedback and basically just loves to talk! Any feedback or any issues, he's happy to help on firstname.lastname@example.org
Our payment page is hosted on a secure server and all transactions taking place are encrypted, so your card details are protected.
Our on-line payment system is the most sophisticated available. All financial transactions are processed securely behind protected firewalls, allowing them to safely process your card payment with the bank. Financial details are never left unencrypted during any part of the order process, and are never sent by Internet email.