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When will I get my refund?

Refunds will typically take approx 5 business days from arriving back with us. If you have tracking, please check the day it was signed with us and then allow the processing time to elapse. If it is beyond this time, please provide the tracking link and a description of the bag it was returned in and the contents.

Once we have processed your refund, you will get an automated email to confirm this has been accepted and money will start the transition back to payment method you original used.

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