Customer Feedback

Customer Feedback

We recently asked our online customers, of which there are now almost 30,000, of any feedback they may have our company and how they've found their experience with us. We were absolutely blown away by their responses, see some below. Thank you to all who took part. We had some negative ones, that we've looked at, took apart and looked at every way possible to make people's experience better for the future. "I am sat wearing the new Carhartt work pants (let's use the english equivalent here, trousers!) I ordered these from you as your service last time was just like this time, faultless! Keep up the great work. Oh, and by the way when I find a supplier that also uses DPD my satisfaction of getting the stuff delivered increases 10 fold. " "Many thanks, its not often you get an email thanking you and explaining about the company. I'll certainly be using you again and have recommended you to all my tradesman friends." "Thank you for your email, we are always very pleased with your service and products, it's a pleasure to do business with a company who care and take pride in their work. Sheryl has always been extremely helpful, and prompt with her email replies which unfortunately appears to be so hard to find these days. We also work extremely hard to get things right but again unfortunately there's very few companies who do. Many thanks for a brilliant service and excellent product at a sensible price, well done!" "I like what you have done and like the honesty and your obvious commitment to your business and your customers. I am pleased it seems to be working for you. It's hard starting a business particularly in an area with so much competition. Well done best of luck in the future!"
Blog